Customer Service:
Our goal at Cherish's Country Store is to provide outstanding customer service and satisfaction.
You can reach us Monday - Friday 9am-5pm MST at:
406-749-0147
or send us an e-mail at
info@cherishscountrystore.com
You can reach us by
regular mail at:
PO Box 931, Colstrip, MT 59323
We welcome your questions and comments and look forward to assisting you. You are very important to us so we will respond to e-mails and phone messages in a timely manner. We appreciate your interest and patience.
Shipping:
We ship all orders via USPS Priority Mail or UPS ground. All orders usually ship within 3-5 business days.
Out of Stock Items:
Our artists work hard to ensure they always have the listed products in stock. However, there may be times when an item pictured on Cherish's Country Store is not available for immediate shipment. In the event this happens, you will be notified by e-mail and given an expected date of completion. You will then have the option of canceling your order. Out of stock orders are given top priority and will be shipped as soon as possible. We thank you in advance for your patience.
Returns:
We are confident you will love each hand made
item you purchase from Cherish's Country Store. However, if you are dissatisfied for
any reason you are welcome to return the item. Follow these steps for each return:
1. e-mail
info@cherishscountrystore.com and
inform us of your intent to return.
2. Wait for
confirmation e-mail from us which will include a return number.
3. Include the return
number with the item you are returning and mail it back to
CherishsCountryStore.com, P.O. Box 1945, Thompson Falls, MT
59873
You are responsible for return shipping cost.
If your gift item arrives broken or with some other defect, we will replace that gift item
as soon as possible.
Contact us at info@cherishscountrystore.com
for further instruction and information. We will respond quickly.
